Comment 97588

By Greg Smith (anonymous) | Posted February 13, 2014 at 09:17:45

I already have an update. While the initial response was poor, after forwarding this letter onto the mayor and all city councillors, I got a speedy response from Jason Farr and Brian McHattie. They CC'd Dan McKinnon, Hamilton's Director of water. He promptly called me to discuss the situation. He understood my concerns, and added that it may be the entire main water line on my section of Charlton isn't buried deep enough to meet today's 1.5m code depth.
The direction to reimburse homeowners for water issues originating on city property is before council.
I was asked to give them a couple weeks to sort it out.
In the mean time, the water's still running.

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