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By highwater (registered) | Posted January 09, 2013 at 10:19:38 in reply to Comment 84892
I'm sorry Jay, this is a very weak defense of DP.
My husband builds scenery for the entertainment industry. He is often given vague, incomplete, and even contradictory direction from designers. However, he considers it part of his job to ask the right questions, and keep on asking questions, until he has all the information he needs to produce the highest quality result.
He's far too professional to even dream of going ahead and building something half-assed based on incomplete information, but if he ever did, he'd be far too professional to blame the designer, and would accept responsibility for not having asked the right questions.
This is why you hire professionals. The city is the client and they are paying handsomely for DP's services. They shouldn't have to be the ones doing the hand-holding, it should be the other way around.
And it's not as though DP failed because they weren't given privileged information by the city. Their failures are due entirely to their lack of familiarity with google, and their subsequent defensiveness and less than forthright 'apology'. That's why everyone is rightly angry. It is a great credit to the character and goodwill of Hamiltonians that we have chosen to channel that anger into humour and action.
Sam Merulla is right. The only word to describe DP's work to date is incompetent. The mistakes they made, and the way they have managed them so far, betray a gross lack of professionalism. If I were in the PR biz, I would not want to tarnish my industry by making excuses for them.
Comment edited by highwater on 2013-01-09 10:27:41
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