Comment 70211

By jason (registered) | Posted September 30, 2011 at 14:20:49

I really hope some city or HSR staff are reading these as well, because this is exactly the kind of feedback they need.

They've been hearing it for years. Ever tried calling the depot to speak with a live operator? The customer service is right up there with trying to get your mortgage company to stop charging the unnecessary mortgage insurance. The few times I've called the HSR I've been made to feel like I interrupted someone at a family funeral, and not their WELL-PAYING job.

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