Comment 26464

By A Smith (anonymous) | Posted September 08, 2008 at 01:27:58

I fully agree that most businesses main concern is the profit motive. However, in a free market, the only way to do this consistently, is to make your customers satisfied with the products you are selling.

The only reason people can't get a cell phone that is not waterproof, is because they are not sending that signal to the manufacturer. As long as customers are willing to pay for phones without this feature, why would any company spend more installing a feature they don't have to?

If customers started buying cell phones not based on the wow factor as they do now, but rather started demanding great craftsmanship, the market would reflect this new reality.

The fact is that most new home buyers want the sizzle more than the steak. Obviously, if people could have high quality homes and not have to sacrifice any of the wow factor, than people would buy high quality homes. The fact is everything in life is a trade off, and the market simply reflects the features that people are demanding the most.

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