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By Mr Merch (anonymous) | Posted December 09, 2014 at 21:46:03 in reply to Comment 106817
This is not a Bike Hounds issue, it's a City-Wide issue. A lot of business owners feel as though they are 'owed' business just for opening up Downtown Hamilton. They don't want to try, or reach out for a Customer Base -- simply put it on Twiiter/Instagram and watch the Customers flock.
This is obviously a flawed vision, and is why many businesses close down in Hamilton.
There is very poor Customer Service downtown Hamilton; I agree there are lots of places I don't feel welcome, or where I feel as though I have annoyed them by walking in.
I find this especially true amongst the 'hipster' businesses downtown.
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