Comment 122099

By Haveacow (registered) | Posted November 02, 2017 at 12:28:02

I bet this is a case of where, HSR management at one time had been told to balance the books and make sure that every dollar was tracked at all costs (usually in some budgetary stress moment brought on by their political masters). Then when the fiscal pressure eased, the harsh employee management policies that were introduced to control employee costs stayed and became permanent. These policies are now hindering the hiring of new bus operators. Whether that is by design or by accident, the effect is clear. This goes a long way to explain the low passenger but relatively high operational efficiency numbers the HSR always seems to have when comparing the HSR to other Ontario Transit Agencies.

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