Comment 70920

By Ryan (registered) - website | Posted None at in reply to Comment 70891

I think James Bagian, aerospace engineer-turned-medical patient safety officer, puts it best:

Telling people to be careful is not effective. Humans are not reliable that way. Some are better than others, but nobody's perfect. You need a solution that's not about making people perfect.

Train-and-blame simply does not work. What works is engineering for safety.

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