Comment 38491

By schmadrian (registered) | Posted February 27, 2010 at 14:44:03

I come from a customer service background. Even were I to ignore the years I've spent as a writer, either providing 'service' in either an entertainment, or 'irritant' sense, most of my life has been spent in the general arena where 'relationships' rule.

To wit: having a positive attitude towards your customer/client almost always brings on a better reaction from this person...which leads to a better experience for all. Repetition of this 'call and response' mechanism means that you're more inclined to conduct yourself this way. It also means that customer/clients who are treated this way tend to come to the table with a better attitude, therefore contributing to the process in an equally beneficent way; everyone wins. (Are you listening, TTC...?)

So; as much as I applaud Archbishop Williams for his comments...I do recall reading them when they were issued...I'm inclined (granted, in a perfunctory way) to point out that it takes two to tango. There's been nothing I can recall over my time on this planet that serves as a greater barrier on the part of 'youth' to engagement with the big, bad world than personal entertainment devices, ie iPods. So if it's true that 'the indoor, electronic world is more attractive', then I'd proffer this suggestion to the 'dispossessed' youth: be proactive and rather than whinging, rather than railing against supposed barriers with ones of your own, get real, get personal...and take the damned buds out of your ears. After all, you can't have it both ways.

Yours in youthful rebellion...

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